OTCnet Local Bridge (OLB) Training Opportunities
The OTCnet Team is excited to announce that we are offering a variety of OLB training sessions from September 2018 through February 2019. These sessions last between 15 to 30 minutes and focus on how to complete specific onboarding activities for your OLB rollout.
To customize your learning experiences, we are offering two different types of training:
- Just in Time - 15-minute live demonstrations on how to complete specific OLB activities such as configuring your Internet Explorer settings, installing the OLB, or importing the OLB profile.
- Troubleshooting Brown Bags - 30-minute sessions focused on how to solve commonly encountered roadblocks such as verifying installation of the OLB certificate or changing your OLB password. These sessions are an open forum for you to ask specific questions about the OLB rollout process to the Customer Support and Agency Adoption teams.
A full schedule of training through February 2019 is included below. No registration is required - just click the assigned WebEx link to join the session that you are interested in attending!
If you have any questions or require special accommodations, please call the OTCnet Deployment Team at 703.377.5586 or e-mail FiscalService.OTCDeployment@citi.com.
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Training Topic | Description | Date and Time | Location |
---|---|---|---|
JIT: How to start and stop the OLB | Live demonstration on how to start and stop the OLB. | Thursday, 02/07 1:00 p.m. EST |
WebEx |
JIT: How to configure IE settings | Live demonstration on how to modify your IE configuration settings. Note: Assistance may be required from the Agency’s IT team, and these actions may need to be performed via group policy. | Thursday, 02/07 1:30 p.m. EST |
WebEx |
JIT: How to create and reset your OLB credentials/password | Hot topic! Live demonstration on how to create and reset unique credentials for your OLB profile | Tuesday, 02/12 3:30 p.m. EST |
WebEx |
JIT: How to import OLB profile | Live demonstration on how to import your OLB profile. | Tuesday, 02/12 4:00 p.m. EST |
WebEx |
JIT: How to configure IE settings | Live demonstration on how to modify your IE configuration settings. Note: Assistance may be required from the Agency’s IT team, and these actions may need to be performed via group policy. | Thursday, 02/14 1:00 p.m. EST |
WebEx |
JIT: How to download the OLB installation package | Live demonstration on where and how to download the OLB package. | Thursday, 02/14 1:30 p.m. EST |
WebEx |
JIT: How to create and reset your OLB credentials/password | Hot topic! Live demonstration on how to create and reset unique credentials for your OLB profile | Tuesday, 02/19 3:30 p.m. EST |
WebEx |
JIT: How to import OLB profile | Live demonstration on how to import your OLB profile. | Tuesday, 02/19 4:00 p.m. EST |
WebEx |
JIT: How to download the OLB installation package | Live demonstration on where and how to download the OLB package. | Thursday, 02/21 1:00 p.m. EST |
WebEx |
JIT: How to create and reset your OLB credentials/password | Hot topic! Live demonstration on how to create and reset unique credentials for your OLB profile | Thursday, 02/21 1:30 p.m. EST |
WebEx |
JIT: How to start and stop the OLB | Live demonstration on how to start and stop the OLB. | Tuesday, 02/26 3:30 p.m. EST |
WebEx |
JIT: How to download the OLB installation package | Live demonstration on where and how to download the OLB package. | Tuesday, 02/26 1:30 p.m. EST |
WebEx |
JIT: How to create and reset your OLB credentials/password | Hot topic! Live demonstration on how to create and reset unique credentials for your OLB profile | Thursday, 02/28 1:00 p.m. EST |
WebEx |
JIT: How to import OLB profile | Live demonstration on how to import your OLB profile. | Thursday, 02/28 1:30 p.m. EST |
WebEx |