Training Opportunities

The OTCnet Team offers a wide variety of training sessions, to help you and other OTCnet users explore and learn the Latest OTCnet applications’ features.

All training sessions are held virtually and range from 15 to 60 minutes. They cover an assortment of specific tasks/or and activities related to OTCnet (Administration, Deposit Processing, and Check Processing.)

To customize your learning experiences, we are offering three different types of training:

• Just in Time: 15-minute live demonstrations on how to complete specific OLB activities.
• Troubleshooting Brown Bags: 30-minute sessions focused on how to solve commonly encountered roadblocks such as verifying installation of the OLB certificate or changing your OLB password. These sessions are an open forum for you to ask specific questions about the OLB rollout process to the Customer Support and Agency Adoption teams.
• Informational Webinars: 45-minute information sessions with 15-minute Q&As that cover a specific topic related to OTCnet.

If you have any questions or require special accommodations, please call the OTCnet Deployment Team at 703.377.5586 or e-mail FiscalService.OTCDeployment@citi.com.