Training Opportunities
The OTCnet Team offers a wide variety of training sessions, to help you and other OTCnet users explore and learn the Latest OTCnet applications’ features.
All training sessions are held virtually and range from 15 to 60 minutes. They cover an assortment of specific tasks/or and activities related to OTCnet (Administration, Deposit Processing, and Check Processing.)
To customize your learning experiences, we are offering three different types of training:
- Informational Webinars: 45-minute information sessions with 15-minute Q&As that cover a specific topic related to OTCnet.
- Just in Time: 15-minute live demonstrations on how to complete specific OLB activities.
- Troubleshooting Brown Bags: 30-minute sessions focused on how to solve commonly encountered roadblocks such as verifying installation of the OLB certificate or changing your OLB password. These sessions are an open forum for you to ask specific questions about the OLB rollout process to the Customer Support and Agency Adoption teams.
If you have any questions or require special accommodations, please call the OTCnet Deployment Team at 703.377.5586 or e-mail FiscalService.OTCDeployment@citi.com.
See our schedule of upcoming training events below to register – all times listed below are Eastern Standard Time (EST):
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| Class Name | Description | Duration | Date | Registration |
|---|---|---|---|---|
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Wednesday March 17, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Thursday April 22, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Tuesday May 18, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Wednesday June 9, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Thursday June 24, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Tuesday July 13, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Thursday July 29, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Wednesday August 11, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Thursday August 26, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Tuesday September 14, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Wednesday September 29, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Wednesday October 7, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Thursday October 28, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Wednesday November 10, 2021 1:30pm |
Register |
| Moving Forward: Enhancing Over the Counter Collections (Webinar) | Learn how OTCnet’s latest features (Card Processing and the OTC Kiosk options) can assist your agency to streamline over-the-counter collections in a modern environment. | 30-45 minutes | Tuesday November 30, 2021 1:30pm |
Register |