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Bureau of the Fiscal Service
Reference & Guidance

Fiscal Service Systems Access

Links to Information on Fiscal Service Systems for
Federal Program Agencies and Financial Institutions

The table below contains enrollment and contact information for Fiscal Service online applications.

Table may scroll on smaller screens

Application/
Enrollment
Information
Contact:
General Questions
Contact:
Application Questions
System
Requirements
Accounting
CARS
Getting Started
CashAnalysisSection.
FAO@fiscal.treasury.gov
CashAnalysisSection.
FAO@fiscal.treasury.gov

Treasury Support Center
877-440-9476
Toll Free
314-444-4600
gwa@stls.frb.org
Supported Browsers:

Current version plus 2 prior versions of IE
GINV
Getting Started
IGT@fiscal.treasury.gov Treasury Support Center
877-440-9476
Toll Free
314-444-4600
ginvoicing@stls.frb.org
Supported Browsers:

Current version plus 1 prior version of Chrome, Firefox, Edge, and IE.
GTAS
Getting Started
GTAS TEAM
GTAS.Team@
fiscal.treasury.gov


GTAS POC by Agency
Treasury Support Center
877-440-9476
Toll Free
314-444-4600
gtas@stls.frb.org
System Requirements:

Modern version of Chrome, Firefox, and Edge released within the last year. Java Script MUST be enabled. IE 11 is still supported, but not recommended.
IPAC
Getting Started
IGT@fiscal.treasury.gov Treasury Support Center
877-440-9476
Toll Free
314-444-4600
ipac@stls.frb.org
Supported Browsers:

IE 10 and 11(compatibility mode)
SAM
Getting Started
CashAnalysisSection.
FAO@fiscal.treasury.gov
Treasury Support Center
877-440-9476
Toll Free
314-444-4600
sam_tsc@stls.frb.org
Supported Browsers:

Current version plus 2 prior versions of IE
TROR
Forms
202-874-9051
terrence.prince@
fiscal.treasury.gov
202-874-8933
205-912-6205
brenda.ellis-general@
fiscal.treasury.gov

steve.jacobs@
fiscal.treasury.gov
Internet access and a valid user ID and password
Collections
Card Acquiring Service
Getting Started
202-874-0807 202-874-0807
cardacquiringservice@
fiscal.treasury.gov
Minimum browser requirements:

Internet Explorer 6 or higher
Mozilla 1.4 and 1.75
Firefox 1.5 or higher
Mac OS X users may use Safari 1.2 or higher
CMIAS
Contact CMIAS POC's
to initiate enrollment
202-874-6751
victor.poore@fiscal.treasury.gov
Internet access and a valid user ID and password
CIR CIR Call Center
800-346-5465
(toll-free) or
301-887-6600
CIR Call Center
800-346-5465
(toll-free) or
301-887-6600
Must have one of the two most recent versions of Internet Explorer
Credit Gateway
To initiate account setup,
contact Randolph Maxwell at 202-874-3720 or
randolph.maxwell@
fiscal.treasury.gov
or CreditGateway@
fiscal.treasury.gov
Credit Gateway Program Analyst
202-874-5282
Credit Gateway Program Manager
202-874-5304
CreditGateway@
fiscal.treasury.gov
See TRS system requirements (this page)
ECP
Forms are available by
calling Customer
Support at
866-855-5735
Program Manager, ECP 202-874-7522 ECP Customer Support
866-855-5735
FiscalService.ECP@citi.com
Minimum browser requirements: Internet Explorer versions 7.0 and 8.0
EFTPS
Resources
Contact EFTPS Customer Service
24 hours a day,
7 days a week.
800-555-4477
(toll-free)
Contact EFTPS Customer Service
24 hours a day,
7 days a week.
800-555-4477
(toll-free)
EFTPS supports Microsoft Internet Explorer for Windows and Mozilla Firefox for Windows
OTCNet
Forms
OTCnet Business Lead
202-874-6893
OTCnet Financial
Program Specialist
202-874-5291
OTCnet system requirements
Pay.gov
Forms
Program Manager
Department of the Treasury
Bureau of the Fiscal Service
3201 Pennsy Drive, Building E
Landover, MD 20785
202-874-6920
Program Manager
Department of the Treasury
Bureau of the Fiscal Service
3201 Pennsy Drive,
Building E
Landover, MD 20785
202-874-6920
Minimum browser requirements:

Internet Explorer 6 or higher
Mozilla 1.4 and 1.75
Firefox 1.5 or higher
Mac OS X users may use Safari 1.2 or higher
Debt Collection
Do Not Pay
Getting Started
donotpay@fiscal.treasury.gov
855-837-4391
donotpay@fiscal.treasury.gov
855-837-4391
Internet Explorer, Google Chrome, PIV, LincPass, CAC Card, Fiscal Service PKI Token, (USB port access needed)
FedDebt
Enrollment Forms
205-912-6508
202-874-5879
richard.burnham@
fiscal.treasury.gov
888-826-3127
FedDebt.questions@
fiscal.treasury.gov
Internet access and a valid user ID and password
TOP
Contact TOPAccess@fiscal.treasury.gov to request user access forms
TOPAccess@fiscal.treasury.gov TOPAccess@fiscal.treasury.gov Internet access: User ID, securID token with valid PIN or TOP compatible government PIV card
Payments
ASAP
(Federal Program Agencies)

(Recipient Organizations)
Getting Started
855-868-0151,
option 2, option 3
asaphelpdesk@
fiscal.treasury.gov
816-414-2177 Minimum browser requirements:

IE 6.0 (Recommended)
Mozilla Firefox 1.5 or greater
Mozilla 1.7 or greater
Netscape 7.0
IPP
Contact Customer Support Team at 866-973-3131
or IPPCustomerSupport@
fiscal.treasury.gov

to initiate enrollment
Agency Customer Support
IPPCustomerSupport
Agency Customer Support
866-973-3131
IPPCustomerSupport
Internet access and a valid user ID and password
ITS.gov
Email
itsenrollment@fiscal.treasury.gov
to initiate enrollment
National Payment Center of Excellence
855-868-0151
Please listen and follow the prompts for ITS
816-414-2125 Browsers:

Chrome, Edge. IE 11 (supported, but not recommended).
Access granted through Public Key Infrastructure (PKI), PIV Card or Login/Password
JFICS
 
866-277-1046 judgment.fund@
fiscal.treasury.gov
866-277-1046judgment.fund@
fiscal.treasury.gov
Internet access and Public Key Infrastructure (PKI)

*Agency users complete and return the Fiscal Service PKI Certificate Action Request form to Fiscal Service. Fiscal Service then issues a Public Key Infrastructure (PKI) certificate to users on a USB port enabled fob*
PACER
Contact Customer Support
at pacer.questions@
fiscal.treasury.gov
to initiate enrollment
Fiscal Service Help Desk at 304-480-7777 or e-mail: Pacer.questions@
fiscal.treasury.gov
304-480-7777
pacer.questions@
fiscal.treasury.gov
 
PIR
Getting Started
PIR.Agency.Outreach@
fiscal.treasury.gov
816-414-2340
pir.help.desk@
fiscal.treasury.gov
Minimum browser requirements:

Internet Explorer 6.0 or above
Public Key Infrastructure (PKI) or PIV Card
SPS
Enrollment Forms
Kansas City Financial Center
816-414-2340
E-Mail: kfc.sps.help.desk@fiscal.treasury.gov
SPS system requirements
TCIS
Enrollment Forms
To become a TCIS user
855-838-0743
(toll-free), or
314-444-6151
TCIS_TSC@stls.frb.org

For help when using TCIS, call the Payment Management Call Center 855-868-0151 (toll-free)
To become a TCIS user
855-838-0743
(toll-free), or
314-444-6151
TCIS_TSC@stls.frb.org

For help when using TCIS, call the Payment Management Call Center 855-868-0151 (toll-free)
Minimum computer requirements:

1) Internet Explorer 6.0 and above. Public Key Infrastructure (PKI), requirements are tied to the Internet browser (Internet Explorer 6.0 and above).
2) Windows 2000 and XP
3) Minimum hardware requirements for accessing the computer based training (CBT) CD Rom

Last modified 02/28/22