Skip Navigation
Official website of the United States Government U.S. Department of the Treasury
Bureau of the Fiscal Service Home
Card Acquiring Service


No training sessions are scheduled at this time.

Vantiv Self-help Guides and Videos

DIRECT Support Guide
Direct Help Guide for U.S. Federal Agencies
DIRECT Support Guide — Web Based Express Version
Direct Help Guide (Web-based) for U.S. Federal Agencies
The Chargeback and Exception Processing Guide covers the chargeback cycle, pre-notifications, and reversals.
Chargeback Guide

The Vantiv Merchant Video Support Library covers terminal and hardware, servicing and training, chargebacks and disputes.

Vantiv Video Support Library

Last modified 06/18/18