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Frequently Asked Questions

On this page, we answer questions about:

Receiving invoices

The OMB issued the directive M-15-19 in the summer of 2015 that by the end of 2018, Federal Agencies would need to "transition to electronic invoicing for appropriate Federal procurements by one of the following means: migration to a designated Federal Shared Service Provider (FSSP) and adoption of the FSSP electronic invoicing solution; use of an OMB approved electronic invoicing solution that aligns with agency mission and support requirements; or cessation of any investments in new electronic invoicing solutions."

Getting vendors to fix invoice problems

Paying invoices

Resolving problems related to interest for late payments

Dealing with internal government (not vendor) payments

Last modified 09/21/21