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Centralized Receivables Service

Enrolling in Centralized Receivables Service (CRS)

The following downloads are offered to current or potential federal agency customers:

How Can My Agency Enroll?

What's the first step?

To initiate enrollment in CRS, please complete the Agency pre-onboarding questionnaire below and attach it to an email to, along with the following information about your agency

  • Your agency name
  • Your program name
  • Primary agency contact — please include phone number
  • Types of payments your agency makes — please describe your payment process
  • Number of administrative receivables that are estimated

What will happen next?

An Agency Outreach Liaison will review your information and contact you to schedule a time to discuss next steps in the CRS enrollment process.

CRS Fact Sheet

The Fact Sheet provides an overview of CRS background, approach, benefits, features, and servicing scope of the program.

CRS Fact Sheet

Agency Pre-Onboarding Questionnaire Form

The Pre-Onboarding Questionnaire is used to gather specific program information from a Federal Program Agency to determine the viability of a particular program as a candidate for participation in CRS. The form assists in documenting the current state of receivables management, and helps to assess the agency's/program's needs and objectives that may be resolved through the use of the CRS service.

Fill out the Agency enrollment form online

For additional resources & legal authorities governing CRS and other debt collection programs, visit Debt Management Services.

Last modified 12/02/19