With the decommissioning of CA$HLINK II, several of the previously used processes have ended and are replaced with new protocols.
Financial Institution Historical Voucher Data Request
CA$HLINK II User IDs for financial institutions were disabled on February 8, 2013, as part of the system decommission. As a result, financial institutions no longer have access to deposit voucher data manually entered directly into CA$HLINK II prior to January 1, 2013. To request this historical voucher data, complete the following steps:
- Download the Voucher Correction Points of Contact List PDF
- Digitally fill in the form and email it to CIR.firstname.lastname@example.org with the subject line “CA$HLINK II Financial Institution Request”
- Upon receiving your financial institution’s email request containing the completed form, the CIR Call Center will review it and conduct a process to authenticate the requester.
- Once authenticated, requests will be fulfilled via email within 3-5 business days.
If you have questions about these instructions or the form, contact CIR Customer Support.
Voucher Correction Points of Contact
Corrections to vouchers are now made at the data source. To correct a voucher, please reach out to the appropriate point of contact based upon the CL II Account Type, CIR Reporting Program/Collection System and Subprogram/SubSystem.