General Lockbox Drop-in Session
Open to all federal employees
Online
- Thursday, June 5, 2025
- 1:00 pm - 2:00 pm ET
Free
Hosted by:
Revenue Collections Management
Point of Contact:
arm@fiscal.treasury.govEvent Details:
This is a high-level overview focused on Pay.gov services in accordance with the Executive Order 14247 Modernizing Payments to and From America's Bank Account.
This session is intended for federal agencies looking to explore electronic payment collection services. You will learn about Pay.gov's services, benefits, and capabilities, and be provided with contact information of alternative Treasury payment options.
** Attendees can join the event up to 30 minutes prior to the start time 1:00pm ET. You will receive an error message if you attempt to join any time before 12:30pm ET.
Topics will include:
- Acknowledgement of Executive Order 14247 Modernizing Payments to and From America's Bank Account
- Guidance on closing lockboxes
- Compliance plan due dates, how to submit
- Pay.gov Services
- Forms
- Agency/Collections
- eBilling Online
- Web Services
- Reports
- Contacts for Alternative Options
- Resources
- Q&A
For agency specific inquiries regarding new and/or existing Pay.gov applications:
- Pay.gov Agency Implementation team via e-mail clev.egov.agency.implementation@clev.frb.org
- Make modifications to existing applications
- Pay.gov Customer Support at 1-800-624-1373 or via e-mail pay.gov.clev@clev.frb.org
- Pay.gov production issues/inquiries
- CIR Customer Support at 1-800-624-1373 or via e-mail CIR.customersupport@clev.frb.org
- Pay.gov Fiscal Service team via e-mail pay.gov@fiscal.treasury.gov
Please register using the form below.
Registration Form
Fields marked with an asterisk(*) are required.