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Bureau of the Fiscal Service

Debt Collection 101



Open to all federal agency employees.




Tuesday, May 18, 2021 | 10:00 am – 12:30 pm ET
Thursday, June 10, 2021 | 1:00 pm - 3:30 pm ET



Hosted by:

Debt Collection

Point of Contact:


Event Details:

Debt Management Services (DMS) will host Debt Collection 101 training for federal agency employees. 

This training is for those who are new to debt collection, but also serves as a valuable refresher for those with more debt collection experience. It will provide a step-by-step overview of the techniques and tools available to collect non-tax debts owed to the federal government, including information on how to develop a debt collection strategy for specific classes of debts.

Among the topics covered will be debt collection legal authorities, portfolio management and creditor agency responsibilities and Treasury's Cross-Servicing and Offset Programs.

Note: You must be a federal government employee to register for all DMS training. Please register using your government e-mail address.

Please use the form below to register.

DMS will send out webinar sign-on access and handout information to registered attendees prior to the webinar.

For questions, please contact Denise Hammond at 202-874-6810, or

Registration Form

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Tuesday, May 18, 2021, 10:00 am ET
Thursday, June 10, 2021, 1:00 pm ET
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Last modified 04/16/21