Fiscal Service Launched the Treasury Financial Experience, Providing Agencies User-Friendly Access to Financial Management Guidance
October 20, 2021
The Bureau of the Fiscal Service is making it easier for the financial management workforce to access guidance with the launch of a new website, the Treasury Financial Experience (TFX). The TFX is the most recent Fiscal Service product developed following human-centered design techniques aimed at improving the customer experience. This release is the culmination of a multi-year effort that included gathering feedback from financial practitioners across the government on how to improve the presentation and usability of guidance.
The TFX is a one-stop shop for financial management guidance, policies, and instructions from the Treasury Financial Manual (Volume I) and standards from the Federal Integrated Business Framework. The site simplifies the financial management content with intuitive navigation, plain language, robust search capabilities, expanded resources, and a searchable glossary. "In the complex world of federal financial management (FFM), managers need resources that are intuitive, searchable, and accessible whether you are using a computer, tablet, or mobile device," said Acting Assistant Commissioner for Financial Innovation and Transformation Adam Goldberg.
Fiscal Service is in the process of modernizing and transforming many of its products and services. Enhancing the customer experience is a central design tenant of those efforts. "Like USAspending.gov, the TFX is another example of the bureau delivering on our vision to provide a more modern, inclusive, seamless, and secure experiences for our customers" said Fiscal Service Commissioner Timothy Gribben. "We are doing this by engaging our customers upfront to understand their needs and including them throughout the design process to ensure we deliver on those needs."
We encourage you to stay connected by visiting TFX.Treasury.gov. Users can also sign up at firstname.lastname@example.org to join the conversation by participating in user research or be the first to find out when new content and functionality is added. To provide feedback on this new resource, please send your comments to TFXFeedback@fiscal.treasury.gov.