On-the-Job Resources and Simulations
Review the list of topics below. Click the Printable Job Aid to view a document with tips on how to perform the items in the topic you chose. To view step-by-step directions for performing a task, click the Show Me icon to see the task performed, or click the Let Me Try icon to attempt the task yourself.
GETTING STARTED
| MODULE 1: WELCOME AND OVERVIEW | Printable Job Aids |
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| 1.1 Welcome and Course Tour | |||
| Printable Job Aids, Show Me and Let Me Try Simulations |  |
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| MODULE 2: BASIC SECURITY | Printable Job Aids |
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| 2.1 Start and Stop the OTCnet Local Bridge (OLB) Application | |||
| Start and Stop the OTCnet Local Bridge (OLB) Application | |
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| 2.2 Log In to OTCnet Online | |||
| Log In for the First Time | |
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| Log In to OTCnet Online | |
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| 2.3 Access My User ID and Reset Password | |||
| Access User ID | |
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| Reset Password | |
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ADMINISTRATION/CONFIGURATION
| MODULE 3: MANAGING USERS | Printable Job Aids |
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| 3.1 Create a User Identity | |||
| Create a User Identity | |
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| 3.2 Create and Edit an OTCnet Account for a User | |||
| Create and Edit an OTCnet Account for a User | |
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| 3.3 Manage a User's Password | |||
| Manage a User's Password | |
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| 3.4 Manage a User's Personal Information | |||
| Manage a User's Personal Information | |
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| 3.5 Approve or Reject an OTCnet Request | |||
| Approve or Reject an OTCnet Request | |
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| 3.6 Modify a User's Status | |||
| Modify a User's Status | |
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| MODULE 4: MANAGING ORGANIZATION HIERARCHY | Printable Job Aids |
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| 4.1 Manage an Organization Hierarchy | |||
| Create an OTC Endpoint | |
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| Delete or Neutralize an OTC Endpoint | |
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| Modify OTC Endpoint Information | |
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| View an OTC Endpoint | |
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| 4.2 Manage an Accounting Code | |||
| Enter a New Accounting Code | |
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| Modify an Accounting Code | |
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| Delete an Accounting Code | |
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| Import Accounting Codes | |
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| View Accounting Codes | |
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| Map Accounting Codes to OTC Endpoints | |
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| 4.3 Manage a Custom Field Label | |||
| Modify a Custom Label | |
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| View a Custom Label | |
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| 4.4 Manage a Processing Option | |||
| Modify a Processing Option | |
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| View Processing Options | |
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| 4.5 Modify a User Defined Field | |||
| Create a User Defined Field | |
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| Modify a User Defined Field | |
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| Delete a User Defined Field | |
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| View a User Defined Field | |
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| MODULE 5: VIEWING FINANCIAL INSTITUTIONS | Printable Job Aids |
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| 5.1 View a Financial Institution | |||
| View a Financial Institution | |
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| MODULE 6: CONFIGURING CHECK CAPTURING ONLINE | Printable Job Aids |
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| 6.1 Terminal Configuration | |||
| Terminal Configuration | |
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| View Terminal Configuration | |
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| 6.2 Manage an Audit Log Online | |||
| Search an Audit Log Online | |
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| 6.3 Download and Install Firmware | |||
| Download Firmware | |
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| Install Firmware | |
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| 6.4 Download and Install the OTCnet Local Bridge (OLB) Application | |||
| Download the OLB Application | |
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| Install the OLB Certificate | |
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| Install the OLB Application | |
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| Upgrade the OLB Application | |
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| 6.5 Create the OTCnet Local Bridge (OLB) Profile | |||
| Create the OLB Profile | |
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| 6.6 Import OTCnet Local Bridge (OLB) Credentials | |||
| Import OLB Credentials | |
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| MODULE 7: SETTING UP AND CONFIGURING CHECK CAPTURING OFFLINE | Printable Job Aids |
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| 7.1 Download, Install, and Upgrade OTCnet Offline Check Capture Software | |||
| Download OTCnet Offline Check Capture Offline Software | |
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| Install OTCnet Offline Software | |
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| Upgrade OTCnet Offline Check Capture Software | |
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| 7.2 Manage a Check Capture Administrator Offline Logon Profile | |||
| Create a Check Capture Administrator Offline Logon Profile | |
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| Import a Check Capture Administrator Offline Logon Profile | |
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| Retrieve a Check Capture Administrator Offline Logon Profile | |
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| 7.3 Manage OTC Endpoints | |||
| Select OTC Endpoints | |
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| Download OTC Endpoints | |
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| 7.4 Manage User Profiles | |||
| Download User Profiles | |
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| Update User Profiles | |
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| 7.5 Manage Offline Users | |||
| Activate/Deactivate a User | |
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| Unlock a User's Profile | |
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| Reset a User's Password | |
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| Print a User List | |
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| 7.6 Manage a Check Capture Terminal | |||
| Terminal Configuration | |
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| View Check Capture Terminal Configuration Settings | |
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| 7.7 Search an Audit Log Offline | |||
| Search an Audit Log Offline | |
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| 7.8 Recover a Batch | |||
| Recover a Batch | |
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| MODULE 8: CONFIGURING CARD TERMINAL PROCESSING SETTINGS | Printable Job Aids |
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| 8.1 Card Terminal Configuration | |||
| Register a Card Terminal | |
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| Unregister a Card Terminal | |
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| View Card Terminal Configuration | |
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| 8.2 Search an Audit Log | |||
| Search an Audit Log Online | |
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| 8.3 Download and Install OTCnet Local Bridge (OLB) | |||
| Download and Install the OLB Application | |
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| Install the OLB Certificate | |
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| Install the OLB Application | |
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| Upgrade the OLB Application | |
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| 8.4 Create the OTCnet Local Bridge (OLB) Profile | |||
| Create the OLB Profile | |
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| 8.5 Import OTCnet Local Bridge (OLB) Credentials | |||
| Import OLB Credentials | |
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DEPOSIT PROCESSING
| MODULE 9: SEARCHING DEPOSITS | Printable Job Aids |
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| 9.1 Search for a Deposit | |||
| Search for a Deposit | |
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| Download Search Results for a Deposit | |
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| MODULE 10: VIEWING DEPOSITS | Printable Job Aids |
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| 10.1 View a Deposit | |||
| View a Deposit | |
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| MODULE 11: SEARCHING ADJUSTMENTS | Printable Job Aids |
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| 11.1 Search and View an Adjustment | |||
| Search and View an Adjustment | |
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| Download Search Adjustment Results for a Deposit | |
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| MODULE 12: PREPARING DEPOSITS | Printable Job Aids |
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| 12.1 Create and Modify a Deposit | |||
| Create a Deposit for US Currency | |
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| Create a Deposit for Foreign Currency Cash | |
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| Create a Deposit for Foreign Check Item | |
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| Modify a Deposit | |
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| MODULE 13: APPROVING DEPOSITS | Printable Job Aids |
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| 13.1 Approve or Return a Deposit to Draft | |||
| Approve or Return a Deposit to Draft | |
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| MODULE 14: CONFIRMING DEPOSITS | Printable Job Aids |
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| 14.1 Confirm or Reject a Deposit | |||
| Confirm a Single Deposit | |
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| Confirm Multiple Deposits | |
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| Reject a Deposit | |
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| 14.2 Create a Credit/Debit Adjustment | |||
| Create a Credit/Debit Adjustment | |
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| MODULE 15: MANAGING ADJUSTMENTS | Printable Job Aids |
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| 15.1 Create a Returned Item Adjustment | |||
| Create a Returned Item Adjustment for US Currency | |
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| Create a Returned Item Adjustment for Foreign Check Items | |
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| MODULE 16: VIEWING DEPOSIT PROCESSING AND HISTORICAL REPORTS | Printable Job Aids |
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| 16.1 View a Business Report | |||
| Adjustment Activity (FI) Report | |
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| Adjustments by OTC Endpoint Report | |
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| Daily Voucher Report | |
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| Deposit Activity (FI) Report | |
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| Deposits by Accounting Code Report | |
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| Deposits by OTC Endpoint Report | |
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| Deposit History by Status Report | |
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| Non-Reporting OTC Endpoints Report | |
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| Processing Options Report | |
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| 16.2 View a Security Report | |||
| User by Access Group (FI) Report | |
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| User by Access Group (FPA) Report | |
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| User Information Report | |
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| Users by Role (FI) Report | |
Users by Role (FPA) Report | |
| 16.3 View an Administration Report | |||
| CIR File Status Report | |
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| Vouchers Completed Report | |
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| Vouchers in Progress Report | |
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| 16.4 View Historical Reports | |||
| Deposit Processing Historical Report | |
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| Adjustment Historical Report | |
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| View Previously Generated Historical Reports | |
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CHECK PROCESSING ONLINE
| MODULE 17: CAPTURING AND PROCESSING CHECKS ONLINE | Printable Job Aids |
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| 17.1 Capture a Check Online | |||
| Capture a Check Online | |
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| 17.2 Correct a MICR Line | |||
| Correct a MICR Line | |
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| 17.3 Resolve a Duplicate Check | |||
| Resolve a Duplicate Check | |
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| 17.4 Void a Check | |||
| Void a Scanned Check | |
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| Void All Scanned Checks in a Batch | |
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| 17.5 MVD Check Verification | |||
| Override a Blocked, Suspended or Denied Check | |
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| 17.6 View and Print a Batch List and Item Detail Reports | |||
| View and Print a Batch List Report | |
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| View and Print an Item Detail Report | |
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| 17.7 Perform Batch Control/Batch Balancing | |||
| Perform Batch Control on Batch Create | |
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| Perform Batch Control on Batch Close | |
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| 17.8 Manage a Classification | |||
| Summary Level Classification | |
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| 17.9 Close a Batch | |||
| Close a Single Batch | |
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| Close Multiple Batches | |
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| 17.10 Approve a Batch | |||
| Approve a Single Batch | |
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| Approve Multiple Batches | |
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| 17.11 Activate/Deactivate a Batch | |||
| Activate/Deactivate a Batch | |
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| 17.12 Edit a Batch Online | |||
| Edit a Batch Online | |
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| 17.13 Print a Receipt | |||
| Print a Receipt in Single Mode or Batch Mode | |
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| Print a Receipt in Batch Management | |
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| Print a Receipt Using Show Item | |
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| MODULE 18: VIEWING CHECK PROCESSING REPORTS, CIRA RECORDS, AND HISTORICAL REPORTS | Printable Job Aids |
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| 18.1 View a Check Processing Report | |||
| CIRA CSV Report | |
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| Check Image Report | |
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| Agency CIRA Report | |
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| LVD Contents Report | |
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| Organization Hierarchy Report | |
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| 215 Deposit Ticket Report | |
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| 5515 Debit Voucher Report | |
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| ACR Activity Report | |
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| Statistical Report | |
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| 18.2 View a CIRA Record | |||
| View a CIRA Record | |
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| 18.3 View Historical Reports | |||
| CIRA CSV Historical Report | |
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| View Previously Generated Historical Reports | |
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| MODULE 19: MANAGING VERIFICATION RECORDS | Printable Job Aids |
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| 19.1 Search for an MVD | |||
| Search for an MVD Record | |
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| 19.2 Create an MVD Record | |||
| Add an MVD Record | |
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| 19.3 Edit an MVD Record | |||
| Edit an MVD Record | |
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CHECK PROCESSING OFFLINE
| MODULE 19: MANAGING VERIFICATION RECORDS | Printable Job Aids |
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| 19.4 Download an LVD | |||
| Download an LVD | |
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| 19.5 Reset an LVD | |||
| Reset an LVD | |
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| MODULE 20: CAPTURING AND PROCESSING CHECKS OFFLINE | Printable Job Aids |
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| 20.1 Log In to Offline Check Capture Software | |||
| Start the OTCnet Offline Server | |
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| Log In to OTCnet Offline for the First Time | |
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| Log In to OTCnet Offline | |
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| 20.2 Capture a Check Offline | |||
| Capture a Check Offline | |
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| 20.3 Correct a MICR Line | |||
| Correct a MICR Line | |
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| 20.4 Resolve a Duplicate Check | |||
| Resolve a Duplicate Check | |
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| 20.5 Void a Check | |||
| Void a Scanned Check | |
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| Void All Scanned Checks in a Batch | |
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| 20.6 LVD Check Verification | |||
| Override a Blocked, Suspended or Denied Check | |
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| 20.7 View and Print a Batch List and Item Detail Reports | |||
| View and Print a Batch List Report | |
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| View and Print an Item Detail Report | |
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| 20.8 Perform Batch Control/Batch Balancing | |||
| Perform Batch Control on Batch Create | |
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| Perform Batch Control on Batch Close | |
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| 20.9 Manage a Classification | |||
| Summary Level Classification | |
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| 20.10 Close a Batch | |||
| Close a Single Batch | |
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| Close Multiple Batches | |
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| 20.11 Approve a Batch | |||
| Approve a Single Batch | |
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| Approve Multiple Batches | |
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| 20.12 Upload a Batch | |||
| Upload a Batch | |
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| 20.13 Acknowledge a Batch | |||
| Acknowledge a Batch | |
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| 20.14 Activate/Deactivate a Batch | |||
| Activate/Deactivate a Batch | |
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| 20.15 Edit a Check | |||
| Edit a Batch Offline | |
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| 20.16 Print a Receipt | |||
| Print a Receipt in Single Mode or Batch Mode | |
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| Print a Receipt in Batch Management | |
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| Print a Receipt Using Show Item | |
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CARD PROCESSING
| MODULE 21: CAPTURING AND MANAGING CARD PAYMENTS | Printable Job Aids |
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| 21.1 Process a Card Payment | |||
| Process a Card Payment | |
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| Cancel a Card Payment | |
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| 21.2 Print a Paper Receipt | |||
| Print a Receipt From the Card Capture-Perform Card Transaction Page | |
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| Print Receipt From Card Transaction Query | |
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| Reprint a Paper Receipt | |
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| MODULE 22: REPORTING ON CARD TRANSACTIONS | Printable Job Aids |
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| 22.1 Query Card Transaction History | |||
| Query Card Transaction History | |
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| 22.2 Card Refunds | |||
| Credit and Gift Card Refunds | |
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| Debit Card Refunds | |
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