Receipts are available for printing if the Check Capture Administrator (CCA) configures the terminal beforehand in Over the Counter Channel Application (OTCnet). If your Agency requires a specific receipt layout, contact your Deployment Specialist at fiscalservice.otcchannel@citi.com or 703-377-5586. All receipts are printed PDFs, as well as saved or attached to a new email message.
After the terminal is configured, Check Capture Operators (CCO), Check Capture Lead Operators (CCLO) and Check Capture Supervisors (CCS) can print a receipt in single mode, batch mode or in Batch Management, as well as use Show Item to print a receipt. Receipts are available for printing in OTCnet after the CCLO or CCO enters and saves the pertinent details and can be either handed to or mailed to the customer.