A Check Capture Supervisor (CCS) can deactivate a batch if there is an issue with an item within the batch and further research is needed. Deactivating a batch prevents it from being closed or approved for settlement. A deactivated batch must be activated before it can be closed or approved for settlement.
Before you can activate or deactivate a batch in offline mode, you must first access the OTCnet Offline icon on your terminal’s desktop or access your Start Menu under Programs and enter your User ID and password. Additionally, internet activity is not required to activate/deactivate a batch; however, you can only activate/deactivate a batch from the terminal where the checks were captured.
The deactivated batch is retained for as long as the configuration settings allow. The default setting is 14 days, but the Check Capture Administrator (CCA) can configure the default setting to accommodate the agency’s business process. Only batches that are in an open or closed state can be deactivated or activated. A batch currently in use cannot be deactivated.