If you are assigned the role of Check Capture Supervisor (CCS), a Check Capture Lead Operator (CCLO) with Batch Uploader privileges, or a Check Capture Operator (CCO) with Batch Uploader privileges you are the only authorized users who have access to the Acknowledge Batch task in OTCnet Offline. Active batches that are in Sent, Acknowledge Error (ACK ERROR (Closed)) and Acknowledge Error (ACKERROR (APPROVE)) state display on the Summary of Batches page.
Acknowledging a batch allows you to request confirmation from the OTCnet Online application that the batch transmission was successfully received and processed into the online database, where it will be available in Batch Management for Approval (if batch is Closed) or forwarded for processing (if the batch is Approved already).
Before you can acknowledge a batch or multiple batches in OTCnet Offline, you must first access the OTCnet Offline icon on your terminal’s desktop and enter your User ID and password. Your secondary storage (configured during Terminal Configuration) must be accessible. Additionally, connectivity to the OTCnet Online server is required to acknowledge a batch in OTCnet Offline. Upon selecting Upload Batch, you will be prompted to enter in your Online Credentials (if you haven’t already done so) to establish connectivity to OTCnet Online.