April: Good afternoon.
My name is April Hoffman
and I'm an analyst on the ASAP team.
This tutorial will discuss
how to log into the ASAP system via ID.me.
Recipient organization users are required to register,
enable multifactor authentication
and validate their identity with ID.me.
This Presidential OMB
and Treasury mandate prevents public users from logging
into ASAP.gov until the MFA process has been completed.
Recipient organization users
will not be able to log into ASAP.gov
until they have completed these steps in ID.me.
On this slide, we see a high level overview
of the four steps necessary to complete the MFA process.
One, log into ASAP.gov.
Two, register with ID.me.
Three, enable multifactor authentication via ID.me.
And four, validate your identity via ID.me.
I will provide further details on each
of these steps throughout the slideshow.
First, open an internet browser window
and navigate to ASAP.gov.
If you do not have ASAP access, you will need
to contact your recipient organization's point of contact
and have them grant you access.
Once you are enrolled,
you can continue with the instructions that follow.
Select ID.me from the login options listed.
This slide is for those who already have an ID.me account.
If you do not have an ID.me account currently, that is okay.
The steps for creating an ID.me account
begin on the next slide.
For those of you who already have an existing ID.me account,
enter the email address and password you use for ID.me
and click on sign in.
You'll then be logged into ID.me.
Please note the primary email address associated
with your ID.me account must be the same
as the email address associated with your ASAP.gov account.
If it is not, you will need
to add your ASAP.gov email address to ID.me
as a secondary email address
and then make it the primary.
Steps on how to make your ASAP email address the primary
are at the link listed here.
The steps I'm going over now are for those
who do not currently have an ID.me account.
If you do not have an ID.me account,
enter the email address you use for ASAP.
I believe ID.me will prompt you
to enter a personal email address.
If it does, ignore that
and enter the email address you use for ASAP.
Enter a password, confirm that password,
and then click on "Create account."
You'll then need to check your inbox
for an email from ID.me.
Once you've received that email
and you've clicked the button
or link in the email to confirm your email address,
return to your internet browser
and your page will automatically forward
to the next step in the process.
The rest of the slides are for all ID.me users.
Now that you are logged into ID.me,
you will need to add multifactor authentication
to your account.
You will do so by navigating to my account.
Click the dropdown menu next to your name
and select my account.
Next, click the sign in and security tab
and then select security.
There you'll be shown the various MFA options
such as device unlock, text message or phone call,
push notifications, et cetera.
The MFA option you select is up to you.
However, the text message
or phone call seems to be a popular choice.
Select set up to add a new MFA method
and follow the steps to enable that method.
If you already had MFA set up
and want to delete one that was previously stored,
you can do so by selecting the trashcan icon.
Once you have navigated to the security tab
and set up an MFA method,
you have successfully added MFA to your ID.me account.
Please note that the MFA method you select will be
implemented upon each login to ASAP,
so be sure that the method you choose is one
that you are okay with going forward.
Now, for the final step of the process,
you will need to verify your identity.
You'll begin so by choosing a document type
such as a driver's license.
Be sure to read and acknowledge the consent
and then, either upload existing photos of your documents
that you already have on your computer
or enter the phone number of the phone that you'll be using
to take pictures of the identity documents,
then click continue.
Depending on the document type, you may be prompted
to take pictures of the front and the back,
so be sure to follow the instructions given.
When you're satisfied with the photos that were uploaded,
click continue. You'll then be prompted to take a selfie.
Be sure you are in a well lit area
and that your face is easily visible.
After your documents have been uploaded
and your selfie has been taken, you will then need
to enter your social security number.
Click continue.
Please review all of your information for accuracy.
If it is accurate and complete,
check the box and then click continue.
If you need to make some changes, hit the edit buttons.
After you've clicked continue, you'll see a message saying
that your identity has been successfully verified.
Click "Allow" to complete the validation of your identity.
Please note that you can change
and/or remove the identity settings
within your account at any time
once your account has been successfully validated
and completed.
This slide details a change
that has been made since 9/15/23.
Now when you log into ASAP.gov via ID.me,
one of two things will happen.
You'll either be successful
and immediately logged into the ASAP homepage
or you'll receive a message
that an entitlement request has been submitted
to enable privileged access.
If you receive the entitlement request message,
that means that your request to ASAP has been sent
to the ASAP team and is under review.
You will need to wait for an ASAP team member
to approve your request.
You will receive further communication
from an ASAP team member regarding your request
within a few days.
Once the approval has been made,
you will then be able to log into your ASAP.gov account.
I've provided some links here to assist you
with any additional questions you may have
regarding the MFA process along with the URL
that shows a listing of our upcoming webinars.
I hope you found this tutorial beneficial
and I hope you have a great day.