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Official website of the United States Government U.S. Department of the Treasury
Bureau of the Fiscal Service
Reference & Guidance



This chapter describes the role(s) of the Financial Institution in resolving a claim of non-receipt for a federal payment.

(available in PDF format only)

April 2016 Revision (409 kb)

Contents - Chapter 3

  • A. General Information on Nonreceipt Claims 3-2
  • B. Initiating a Claim of Nonreceipt 3-3
  • C. Nonreceipt Process 3-4

Last modified 08/30/19