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KFC
Kansas City Financial Center

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KFC Program Support

The Kansas City Financial Center offers two channels for various needs. Review both below to decide which best fits the goal you are looking to accomplish.

KFC Payment Management Call Center

816-414-2100
855-868-0151
payments@fiscal.treasury.gov

The KFC Payment Management Call Center was established to provide assistance to the general public, federal agencies, and financial institutions on questions related to Treasury sponsored programs and Treasury disbursed payments.

Common questions and topics include ASAP.gov enrollment, payment, and application issue questions; child support payment inquiries or questions regarding matters related to conversion of payments to EFT; ITS.gov password resets, payment and application issues, enrollment, or miscellaneous issues; unidentified payments received by a customer; updates or changes to the Treasury Offset Program, and more.

SPS/PAM/PIR Help Desk

816-414-2340

The Help Desk assists SPS, PAM, and PIR users with password resets, name changes, or Ikey replacement requests, updates to PKI credentials or PIN numbers, questions related to installation of SPS, issues related to installed versions of Java, and more.

SPSl: kfc.sps.help.desk@fiscal.treasury.gov

PIR: PIR.Help.Desk@fiscal.treasury.gov

PAM: PAM.Help.Desk@Fiscal.Treasury.gov

Last modified 10/22/18