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Agency Outreach

What is Agency Outreach?

Agency Outreach is the process we use to establish relationships with our federal agency customers in our collections business.

The Agency Relationship Management & Engagement (ARM) Division serves as the central point of contact for promoting the Revenue Collections Management (RCM) mission and vision to its internal and external customers.

ARM is responsible for managing the overall customer relationship and outreach activities between RCM and federal agencies.



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