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OTCnet


OTCnet Local Bridge (OLB) Training Opportunities

The OTCnet Team is excited to announce that we are offering a variety of OLB training sessions from September 2018 through January 2019. These sessions last between 15 to 30 minutes and focus on how to complete specific onboarding activities for your OLB rollout.

To customize your learning experiences, we are offering two different types of training:

  • Just in Time - 15-minute live demonstrations on how to complete specific OLB activities such as configuring your Internet Explorer settings, installing the OLB, or importing the OLB profile.

  • Troubleshooting Brown Bags - 30-minute sessions focused on how to solve commonly encountered roadblocks such as verifying installation of the OLB certificate or changing your OLB password. These sessions are an open forum for you to ask specific questions about the OLB rollout process to the Customer Support and Agency Adoption teams.

A full schedule of training through November 2018 is included below. No registration is required -  just click the assigned WebEx link to join the session that you are interested in attending!

If you have any questions or require special accommodations, please call the OTCnet Deployment Team at 703.377.5586 or e-mail FiscalService.OTCDeployment@citi.com.

Training Topic

Description

Date and Time

Location

JIT: How to start and stop the OLB

Live demonstration on how to start and stop the OLB.

Tuesday, 10/02
3:30 p.m. EST

WebEx

JIT: How to configure IE settings

Live demonstration on how to modify your IE configuration settings.

 

Note: Assistance may be required from the Agency’s IT team, and these actions may need to be performed via group policy.

Tuesday, 10/02
4:00 p.m. EST

WebEx

JIT: How to download the OLB installation package

Hands-on demonstration on where and how to download the OLB package.

Wednesday, 10/03
1:00 p.m. EST

WebEx

JIT: How to install the OLB installation package

Live walkthrough on how to install the OLB install package on your terminal.

Wednesday, 10/03
1:30 p.m. EST

WebEx

Troubleshooting BB: Phase 2 – Install the OLB Application

Get answers to your questions on how to complete activities related to Phase 2.

Thursday, 10/04
1:30 p.m. EST

WebEx

JIT: How to verify installation of the OLB Certificate

Learn how to verify the OLB certificate is installed on your terminal.

Thursday, 10/11
1:30 p.m. EST

WebEx

JIT: How to create an OLB profile

Live demonstration on how to create unique credentials for your OLB profile.

Tuesday, 10/16
3:30 p.m. EST

WebEx

JIT: How to import OLB profile

Hands-on demonstration on how to import your OLB profile.

Tuesday, 10/16
4:00 p.m. EST

WebEx

JIT: How to start and stop the OLB

Live demonstration on how to start and stop the OLB.

Wednesday, 10/17
1:00 p.m. EST

WebEx

JIT: How to configure IE settings

Live demonstration on how to modify your IE configuration settings.

 

Note: Assistance may be required from the Agency’s IT team, and these actions may need to be performed via group policy.

Wednesday, 10/17
1:30 p.m. EST

WebEx

Troubleshooting BB: Phase 3 – Create and Import the OLB Credentials

Get answers to your questions on how to complete activities related to Phase 3.

Thursday, 10/18
1:30 p.m. EST

WebEx

JIT: How to download the OLB installation package

Hands-on demonstration on where and how to download the OLB package.

Thursday, 10/25
1:30 p.m. EST

WebEx

JIT: How to install the OLB installation package

Live walkthrough on how to install the OLB install package on your terminal.

Thursday, 10/25
2:00 p.m. EST

WebEx

JIT: How to verify installation of the OLB Certificate

Learn how to verify the OLB certificate is installed on your terminal.

Tuesday, 10/30
3:30 p.m. EST

WebEx

Troubleshooting BB: Phase 4 – Start the OLB

Get answers to your questions on how to complete activities related to Phase 4.

Thursday, 11/01
1:30 p.m. EST

WebEx

Troubleshooting BB: Phase 1 – Prepare for the OLB set-up process

Get answers to your questions on how to complete activities related to Phase 1.

Wednesday, 11/07
1:30 p.m. EST

WebEx

JIT: How to create an OLB profile

Walk through how to create your unique OLB profile (credentials).

Thursday, 11/08
1:30 p.m. EST

WebEx

JIT: How to import OLB profile

Walk through how to import your OLB profile.

Thursday, 11/08
2:00 p.m. EST

WebEx

JIT: How to start and stop the OLB

Walk through how to start and stop the OLB.

Wednesday, 11/14
1:00 p.m. EST

WebEx

JIT: How to configure IE settings

Walk through how complete the OLB system prerequisites of changing your terminals IE configuration settings so they can best utilize the OLB.  

Note: Assistance may be required from the Agency’s IT team, and these actions may need to be performed via group policy.

Wednesday, 11/14
1:30 p.m. EST

WebEx

JIT: How to download the OLB installation package

Walk through where to find and how to download the OLB package.

Thursday, 11/15
1:30 p.m. EST

WebEx

Troubleshooting BB: Phase 2 – Install the OLB Application

Get answers to your questions on how to complete activities related to Phase 2.

Tuesday, 11/27
1:30 p.m. EST

WebEx

JIT: How to install the OLB installation package

Walk through how to install the OLB on your Agency’s terminal.

Wednesday, 11/28
1:00 p.m. EST

WebEx

JIT: How to verify installation of the OLB Certificate

Walk through how to verify the OLB certificate is installed on your Agency’s terminal.

Wednesday, 11/28
1:30 p.m. EST

WebEx

JIT: How to create an OLB profile

Walk through how to create your unique OLB profile (credentials).

Thursday, 11/29
1:30 p.m. EST

WebEx

JIT: How to import OLB profile

Walk through how to import your OLB profile.

Thursday, 11/29
2:00 p.m. EST

WebEx



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