Training and Support
Vantiv Direct Training
All Vantiv Direct users should attend training on federal agency reporting requirements. Sessions are offered every Tuesday at 2PM, Eastern Time.
Vantiv has established a dedicated support team for federal agencies. They are available 24/7 for general questions, terminal support, reconciliation questions, supplies, and for help with Vantiv Direct.
Vantiv Help Guides
News and Updates
- March 1, 2016 Webinar: EMV Phase II
- October 8, 2015 Webinar: EMV Next Steps
- Video Support Library, Including Terminal & Hardware Support
- July 27, 2015 Webinar: EMV at the Point of Sale
- Card Acquiring Service primary standalone terminal (Ingenico iCT220)
- EMV: Improving the Security of Federal Financial Transactions
CAS Customer Support
- Vantiv's Federal Agency Support Line
- Email Us