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DMS Training Registration

Cross Servicing Next Generation
Artiva In-depth Training Webinars
February - March, 2018

Debt Management Services would like to invite our Creditor Agency Partners to participate in one of our in-depth training webinars for the new Cross-Servicing debt collection system that replaced FedDebt on October 30, 2017. Cross-Servicing Next Generation (CSNG) is the implementation of the new Commercial-Off-the-Shelf product known as the Artiva system.

These webinars, which DMS has been continually offering since October 2017, provide step-by-step instructions for:

  • Creating new business (debt/debtor)
  • Researching an account
  • Posting agency payments
  • Processing tasks and working pools (proof of debt, disputes, PA concurrences and 1099C)
  • Canceling an account (recall)

Sessions for CSNG Reports will be offered at a later date.

Please register using the form below, selecting the session you'd like to attend. (All times are Eastern.) Registration will be open until the sessions are full. If you receive an email letting you know that the session you selected is already full, please register for a different one.

There is no charge for this training.

For questions, please contact Edward Underwood or Iris Green at (202) 874-6810, or e-mail Edward.Underwood@fiscal.treasury.gov.

(Format ###-###-####)
(Format ###-###-####)
Available Sessions
(Choose one)
Tuesday, Feb. 27
      8:30 to 11:30 a.m.
Wednesday, Feb. 28
      11:00 a.m. to 2:00 p.m.
Tuesday, Mar. 6
      8:30 to 11:30 a.m.
Wednesday, Mar. 7
      11:00 a.m. to 2:00 p.m.
Tuesday, Mar. 13
      8:30 to 11:30 a.m.
Wednesday, Mar. 14
      11:00 a.m. to 2:00 p.m.
Tuesday, Mar. 20
      8:30 to 11:30 a.m.
Tuesday, Mar. 27
      8:30 to 11:30 a.m.
Wednesday, Mar. 28
      11:00 a.m. to 2:00 p.m.
Yes (webinar)
No (Default)

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