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CRS Payment Center for Debtors


Welcome to the Centralized Receivables Service (CRS) page for debtors. This site is designed to assist you, the payer, in resolving your invoice before you become delinquent and face adverse collection actions.

CRS for Individual & Business Payers

Along with an invoice (bill), CRS provides you with a notice of your rights. If payment is not made during the time frame stated on the invoice, it may accrue interest and penalties, and Treasury may take action to collect your debt, including referring it to a third-party collector, offsetting your tax refund, or garnishing your wages. CRS wants to help you satisfy the bill before any of these actions occur. Please review your invoice to see what payment options are available to you.

Making Online Payments

The options for making a payment vary by agency and can be found with your Invoice or Past Due Notice on the page titled "Payment Options."

If one of your options is payment by internet...

Individuals and businesses can make secure, online payments using the Pay.gov Web site. From here, select the appropriate payment form by using the "Search" feature to enter the unique form number noted on the "Payment Options" page of your Invoice or Past Due Notice. If you cannot locate this or have questions, please call our customer service department at the phone number found on your Invoice or Past Due Notice.

Forms

  • Authorization for Release of Information – Form 14
    (English)PDF document | (Spanish)PDF document
    The purpose of this form is to give a third party authorization to discuss client information.

  • CRS Dispute FormPDF document
    A CRS dispute must be in writing, signed and delivered as indicated in the CRS Dispute Form.

  • Financial Statement of DebtorPDF document
    To enter into an installment agreement, you must demonstrate financial need by completing the financial statement form. Before submitting this form, we highly recommend that you call our Customer Service Center at the phone number indicated on your Invoice or Past Due Notice. They can help explain the process and run some quick calculations for you. If you have any questions on how to fill out this form, please contact our Customer Service Center at the phone number indicated on your letters. When you are ready to submit the completed financial statement for review, please fax to: (920) 237-8823 or mail to: CRS Servicing, P.O. Box 2411, Oshkosh WI 54903.

Frequently Asked Questions About CRS

If you have questions about an invoice you received from CRS, please visit our Centralized Receivables Service Frequently Asked Questions page.

Contact our CRS Customer Service Center at the phone number found on your Invoice or Past Due Notice to speak with one of our representatives. Customer Service hours are Monday through Friday, 7:00 a.m. until 7:00 p.m. CST.



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