Debt Management Services provides information and guidance for all debt collection programs and services. First, ensure that you are not looking for a specific topic covered elsewhere, listed below. If none of those topics are correct, or you received a delinquent debt notice from the U.S. Department of the Treasury indicating the consequences for non-repayment of your federal debt, contact the Debt Management Center to speak with one of representatives:
Our Call Center hours are 7:30am – 5:30pm (Central Time). English and Spanish-speaking agents are available.
Nuestro sistema automatizado está disponible 24 horas por día, siete días por semana.
Hearing Impaired Customers
Hearing impaired customers may call 800-877-8339 to reach a Communications Assistant (CA) who will dial the toll-free number.
For international calls, consult our International Calls Phone List for Delinquent Debt
Treasury Offset Program (TOP)
If you owe a debt to the government:
You must contact the specific federal agency or state you owe the money to. TOP cannot make arrangements for you to pay off your debt, discuss your debt with you or refund your money. The TOP Interactive Voice Response (IVR) system on 800-304-3107 can tell you who to call.
Hearing impaired customers may use the Federal Relay Service by dialing 800-877-8339 to reach a Communications Assistant (CA) who will dial the toll free number.
Are You Looking for a Specific Topic?
To find information for a single problem or program, select from the options below:
Pay my debt
You can do this through Pay.gov online, by mail, or by phone.
I received an invoice/past due notice
Find out more about CRS
Resolve a student loan
Contact the Department of Education
My federal payment was reduced
Learn more about TOP
My wages were garnished
Learn about Cross Servicing
Last modified 01/28/20