Contact Us
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Standard ASAP Production Support Operating Hours
Monday through Friday (Except Federal Holidays) 7:30 a.m. to 6:00 p.m. Eastern Time
Please be sure to provide your 7-digit ASAP ID and EIN and UEI when contacting us.
ASAP Hours of Operation
Accounts and Authorizations:
Online: Monday thru Friday, 8:00 AM - 9:00 PM Eastern
Batch: 24 hours a day
Payments:
ACH Payments: Same Day Settlement, 8:00 AM - 2:30 PM Eastern
Fedwire Payments: Same Day Settlement, 8:00 AM - 5:45 PM Eastern
ACH Payments: Next Day Settlement, 8:00 AM - 11:59 PM Eastern
Reports:
Online: Monday thru Friday, 8:00 AM - 11:59 PM Eastern
End-of Day via Batch: Monday thru Friday, 10:00 PM Eastern